Do you see the horse?

See the horse

Much intercultural understanding arises from misinterpretation and misconception. We tend to think our perceptions of something are correct, when often they can be very wrong. What we see usually isn’t the whole picture.

In a cultural situation, simple situations such as how much eye contact we give people when we talk, how close we stand to somebody when we communicate and what kind of gestures we use are all examples of things that can easily lead to misinterpretation. I remember when I moved to Sweden and some of the misperceptions I had because I didn’t understand the whole picture. I remember, for instance, thinking Swedes were unfeeling, purely based on the lask of emotional response and the more reserved body language than I was used to. I was wrong. Just because a person doesn’t gesticulate or emphasize when they speak does not mean they feel any less.

The road to cultural sensitivity is paved with misunderstanding, misinterpretation and false perception. One key is to suspend judgement about another person or a specific situation and instead try to see the larger context. To ask ourselves why might this have happened? What are all the possible interpretations?

Look at it from another angle, who knows what might emerge. Just like in the visual above…so, do you see the horse?

Are Swedes always off work?

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‘Swedes never work, they’re always on holiday’

This is a frequent comment I hear when I work internationally. Colleagues and sometimes customers abroad, are irritated by the fact that they can’t get in touch with Swedes from, for example, the end of June to the second week of August. Sweden seems to be shut down! ‘Swedes never work, and are also lazy’ – they say.

I, of course, defend Sweden’s holiday structure by emphasizing that people work longer hours in the winter to compensate for shorter hours in the summer time. Or that the winters are so long here, it’s only natural that people want to be off work during the warmest, brightest time of the year. Or that thanks to advances in technology, Swedish employees are often still accessible though they might not be at the actual workplace. Or I even try the argument that Sweden has a healthy work-life balance.

These arguments however often fall on stony ground and I am often disbelieved. People shrug their shoulders, shake their heads and roll their eyes. From their perspective, Swedes are spoiled.

I try to encourage cultural understanding, I really do. But sometimes it’s not that easy. For example, situations like this Christmas and New Year don’t help me to be more persuasive. While most Americans got 3 days off work and many Brits got 5 days of work, Swedes frolicked in the free time they were able to access. This festive period was commonly referred to as an ’employees’ Christmas’ meaning it was good for the employees and not for the employers. Many Swedes (and me too) are back to work for the first time today, and have been free since the 23rd December 2013. That makes a total of 12 days off work – 16 days if you also count the weekends.

You see Swedes don’t only take the national holidays off – they also take off the ‘Eve’. So although ‘Christmas Eve’ and ‘Midsummer’s Eve’ are technically not national holidays, they are celebrated as though they are. And then it’s also considered a right to be able to take off a half a day before the ‘Eve’ just in order to get ready for the approaching celebrations. If a national holiday falls on a Thursday or a Tuesday then there’s also something called a ‘Bridge day’. It’s not officially a holiday but most people take it off because there’s no point in going in to work for just one day is there? This Christmas season had a couple of bridge days in it to pad out the time taken off work and required only a little bit of personal holiday leave to be taken.

So the question becomes are Swedes happy that they got 16 days off work? I think most are. But on social media, in the office and on public transport, others complain that it wasn’t long enough, that they’re exhausted or that they need a break.

Mmm, maybe there’s something in the perception of the spoiled Swede?

Origins of FIKA

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Interesting description of the origins of the Swedish word for drinking a cup of coffee – ‘fika’.

In the 1800’s it was weirdly fashionable to invert words. For example, ‘gata’ might have become ‘agat’ or ‘roligt’ might have become ‘igtrol’.

The slang word for coffee at that time was kaffi.

And when this is inverted, it becomes ……. FIKA!!

IKEA – part of the problem or the solution?

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IKEA, the ultimate representative of Swedishness abroad, is currently in hot water. In their customer magazine, IKEA LIVE, they often present articles on people, the reason being to inspire and motivate their members to shop. The idea is that readers don’t just buy a piece of furniture, they buy a ‘Lifestyle’. In 26 countries, the latest IKEA magazine portrays a lesbian couple, Clara and Kirsty, in their home. In terms of representing the Swedish values of equality and tolerance, so far so good.

However, this report on Clara and Kirsty has been removed from the IKEA magazine that is circulated in Russia. IKEA defend their action by stating that they do not want to break the Russian anti-gay propaganda law, a law that has been criticised by the UN for breaking international Human Rights laws. IKEA also says ‘our job is to sell furniture in Russia’.

Many voices, including mine, have been raised in criticism of this action.

Who is it who can take a stand against discriminatory laws?
Who is it who can protect human rights?
Who is it who can lead by example?

In this economically-driven globalized world, it is the large, international corporations who can! IKEA can! If they wanted to. They are concerned that breaking the law may get them sued. I wonder how likely that actually is and even if being sued led to them being forced to remove the article portraying gay lifestyle, that in itself would be taking a stand.

But here is the real twist. Just because IKEA is Swedish do we expect them to represent Swedish values in general? Respect. Honesty. Egalitarianism. Solidarity. The bottom line is that IKEA is a business run purely for profit. Their job is to earn money for their shareholders by ‘selling furniture in Russia’. And, however cynical that may be, are we really surprised at their behaviour?

IKEA like many companies have a policy for Corporate Social Responsibility (CSR). In the light of these latest actions, their policy is a mockery:

‘The IKEA vision is to create a better everyday life for the many people. This includes doing what we can to help create a world where we take better care of the environment, the earth’s resources, and each other. We know this continuous improvement is a never-ending job, and that we are sometimes part of the problem. But we work hard to be part of the solution’.

Clearly in this case, IKEA is part of the problem. I would like to understand what they are doing to be a part of the solution.

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Do we have to respect other cultures?

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Somebody wrote the following question on Facebook today – ‘to what degree do I have to respect other cultures?’ and it got me thinking.

Since I work with diversity and intercultural competence, you would think my answer would be clear for me – a resounding ‘YES!’ but it’s actually not that straightforward. I think, in fact, the answer depends on what we mean by ‘respect’. If by respect, we mean to accept and acknowledge that other cultures exist within the boundaries of what seems good and right to them, then the answer is ‘yes!’ If disrespect comes from an ethocentric perspective, a sentiment of right/wrong, good/bad, then I don’t think that’s ok. The ethnocentric always thinks their way is best and that other perspectives, or world views, are in some way faulty. This borders on the racist. So how can we balance the acceptance of other cultures with the discomfort we experience when reading or witnessing actions that are unacceptable to us?

It’s not easy but I think that we should accept other cultures, and that we should genuinely repect there are many different ways to view and to be in this world. But, that in no way means that I have to like everything that others do, especially if it compromises what I value or what I perceive as ethical. Intercultural competence is about accepting differences but also about being authentic in your own cultural beliefs without being xenophobic.

So let’s not mix up respect and liking. In my mind, they’re two different things.

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The top 5 most disgusting Swedish foods

Swedish cuisine in later years has acheived critical aclaim and is considered trendy, healthy and modern by many foodies around the world. But, like every kitchen, the Swedish kitchen has some real humdingers lurking behind the trendy facade of smoked slmon, creme fraiche and fresh dill. Here, in reverse order, is my list of the 5 most revolting foods that Sweden has produced. Yuck!!

messmor_350g_original_front 5: Messmör – Soft whey butter

Translated as soft whey butter, this disgusting sandwich topping and comes in two delightful choices: goat milk-based and cow milk-based. Whey is pressed out from cheese and then boiled until it caramlises and gets an unappetising brown colour. It looks nasty and tastes revolting.

blodspoppa 4. Blodsoppa – Blood soup

Blood soup is a soup made of stock and goose blood which is thickened and flavoured with syrup, wine, cognac, vinegar, cloves, ginger and pepper. It is traditionally eaten with a roast goose dinner and it dates back to the Renaissance period. Historically, probably it was a useful source of iron, but in modern Sweden it just feels babaric and, well a little vampire-like. Maybe this is how Swedes get through the long, dark nights without biting each other’s necks?

palt 3. Palt – Potato and pork dumplings

Palt is a kind of gross potato dumpling stuffed with boiled pork. The dumpling is boiled in very salty water. It is normally eaten with butter and lingonberry jam and Swedes drink milk when they eat it just in case it doesn’t already slink down the throat. It is similar to another dish that Swedes eat called ‘body cakes’ which are just as nasty as they sound.

surströmming 2. Surströmming – fermented Baltic herring

This offensive dish consists of herring that is caught just prior to spawning and packed into a tin of brine to ferment. The fermentation starts from an enzyme in the spine of the fish, together with bacteria. Hydrogen sulphide is produced in the tin. Sounds appetizing? The salt in the brine allows the bacteria responsible for rotting to thrive. This bacteria prospers and decomposes the fish, making it sour. When the tin is opened, the contents release a strong and sometimes overwhelming odour which smells like human excrement. The dish is ordinarily eaten outdoors as the reek will fill out an entire building if eaten indoors. The fish is usually eaten on crispbread, or rolled in thin bread, with potatoes and sour cream. This way of preparing food was historically a process of preserving food in order to survive through the winter. But in modern-day Sweden, it is so unnecessary – now we have fridges!!!

lutefisk-akta 1. Lutfisk – Sodium Hydroxide fish

Imagine your mouth full of jelly. Wobbly, quivering jelly. Now add a creamy sauce to that consistency. Slush it round in the mouth. Now add the flavour of fish! And there you have it! Lutfisk! This revolting food is a dish consisting of dried whitefish prepared with lye (deadly sodium hydroxide) and a sequence of particular treatments. The first treatment is to soak the dried stockfish in cold water for five to six days. The saturated stockfish is then soaked in cold water and lye for an additional two days. The fish swells during this soaking, and produces a jelly-like consistency. When this treatment is finished, the fish (saturated with lye) is caustic and therefore poisonous. To make the fish edible, a final treatment of yet another four to six days of soaking in cold water is needed. Eventually, the lutfisk is ready to be boiled and then served with a creamy spiced white sauce and potatoes. This has to be the most vile thing I have ever eaten, it is truly repugnant. The good news is however that Lutfisk is a Christmas dish, so it only ever gets dumped infront of you once a year! Thank Santa for small mercies!

The illusion of the collective Swede

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Is the notion of the collective Swede just an illusion?

Sweden is famous around the world for its welfare state – the system of tax that provides for the country’s citizens from the cradle to the grave. This system was introduced by politicians from Sweden’s social democratic history and I think that it’s great that it exists. Many assume that the Welfare state is the product of collective thinking and solidarity. Maybe it is. But I’d like to offer an alternative perspective.  

In collective-oriented societies, individuals operate within the context of what is best for the group, even if that means surpressing their individual needs. In exchange for this, they receive loyalty and support from the other members of the group.  

In Sweden, it would be easy to look at the welfare state and relate it to the above definition of a collective. In Sweden, citizens comply to the tax laws and in exchange they are taken care of in times of need.

But let’s look at the welfare state through the lens of individualism instead. According to research, Swedes are amongt the most individualistic countries in the world. Individualistic from the perspective of self-development, self-expression, right to live life the way I want to, self actualization,, freedom to make individual choices about my life. Amongst Swedes, it is very important to have individual choice, to the point that some people feel violated if they experience another person has in some way limited their choices, however minor that might seem.

 So what about the Welfare state? In Sweden, the strong individualistic drive of the citizens created a system in which they don’t have to take responsibility for the group. Once tax is paid, the state takes care of the unemployed, the sick, the elderly so the citizens don’t have to, and consequently people can go about their lives fulfilling their individual dreams and satisfying their individual needs.

When you look at it this way, Sweden’s Welfare state is not an exercise in social solidarity. It’s an exercise in pure individualism.

So is the notion of the collective Swede just an illusion?

Swedish charity

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I’ve always been under the perception, valid or not, that charity (corporate and private) is not big in Sweden. In recent years, a mass of different TV galas might have been changing this – eg, ‘Children of the World’, ‘Cancer Gala’. My impression still, however, is that charity is not something yor average Swede involves themselves so much in. One explanation for this might be the welfare state structure that exists in Sweden – we pay our taxes and the state should take care of the needy. Another explanation might be that we don’t want to accept that there is such a large need for charitable actions in a modern, developed country like Sweden. A third reason is that corporate charitable donations are not tax deductable in Sweden like they are in many other countries such as the USA.

Whatever, the reason, something happened today that really impressed me.

Normally, I love the sandwich and salad shop ‘Panini’ , I buy a lot of lattes and lunches there. Today I love them even more.

Earlier this morning, as I was buying my morning latte, I noticed a sign behind the counter. The sign read:

‘Food should be eaten, not thrown away. At the end of the day, Panini gives Everything that has not been sold to ‘Stadmissionen”s shelter for the homeless’.

This really impressed me. British sandwich chain Prêt-a-Mangér has been doing this for years, and I am so happy to see it in Sweden. Everyone’s a winner – Panini, the consumer, the receivers of the donations.

So, more of this please!!!!! Sometimes, charity does begin at home.

The Nobel Death Prize

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We are currently in the times of  Nobel prize announcements. Pakistani schoolgirl Malala did not win the peace prize but she has left an indelible mark on our collective memories. She will certainly be remembered. 

But why is there a peace prize in the first place? Well the story goes like this. Alfred Nobel, the inventor of dynamite, woke up one day to his own obituary in the newspaper. Mistakenly, the paper had declared him dead, when in fact it was his brother. As a title for the obituary, the newspaper had written a rather unflattering ‘the angel of death is dead’ and that Alfred Nobel had made it possible to kill more people than anyone who had ever lived. 

Suddenly he understood this is how he would be remembered and, to change it, he founded the Nobel Prizes. Now his name is synonymous with science, literature and peace.

It makes for an interesting reflection. If we could read our own obituary, would we be proud of what we read? Would we also change our behaviours to influence the memory of us and, if so, why not do it now?

Death by music – Swedish style

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This Saturday it starts – death by music.

Every Saturday for the next 6 weeks Swedish television is broadcasting the Swedish ‘Melodifestival’ – in which citizens choose the winning song to represent the country at the Eurovision Song Contest (ESC). Every Saturday for 90 minutes we listen to 8 songs, eventually narrowed down to a winner in the grande finale. Already, newspapers are abuzz with this event. And this year, even more so, since Sweden won the competition last year and is also hosting the ESC this year. The Melodifestival and the ESC are big news in Sweden. Probably due to the legacy of ABBA, the ESC is seen as a springboard to a fruitful and prosperous artistic career. The gateway to fame and fortune. This is quite unlike many other countries in Europe, not least the UK, where participation in the ESC is seen as a the final nail in the coffin of a dying career.

A couple of days ago, the celebrity host of ESC was announced – a controversial stand-up comedienne called Petra Mede. The nation was divided (at least those who cared). Newspapers wondered why a couple wasn’t chosen – why a woman was chosen to lead the event on her own! How would she manage without a man! What’s more, she’s pregnant! How is she going to be able to focus on the job when she has a new born baby at home?! Organisors of ESC responded to these comments quickly and categorically. Petra Mede is a very competent host, her baby will be looked after by its father and the reason we are not having a couple is to keep costs down. This is also the reason that the event will be held in a smaller concert venue than could have been possible. The organisors referred to the extreme cost of the latest final in Baku, and the fact that Portugal and Greece will not be participating this year due to financial constraints. Sweden should lead they way, they said, and take the whole competition down to a more affordable level so as not to exclude less wealthy countries.

Now, excuse me, but how is 4 televised Melodifestival competition heats in different Swedish towns, a fifth televised opportunity to qualify, a final televised Melodifestival competition in Stockholm, two televised ESC semi finals and one huge broadcasted ESC final in Malmö keeping the costs down???

Like I said, death by music.